Before you pay an Umrah agent
- Ask whether the agent is registered with the relevant authorities, and check with them if you are unsure.
- Get the hotel names and their walking distance to the Haram in writing.
- Ask what transport is included: airport transfers and Makkah–Madinah.
- Pay through a bank and keep receipts and the agreement.
Checking your Umrah visa
- Saudi Ministry of Foreign Affairs visa platform: confirm an issued visa is genuine with your passport and visa numbers.
- Nusuk app: see your Umrah booking and book permits.
- Some passports can use the Saudi tourist eVisa for Umrah outside the Hajj season; check eligibility on the official eVisa portal.
After you land
1. Immigration and bags
Keep your passport, a copy of your visa and your hotel address in your hand luggage.
2. SIM card
Mobile operators have counters at Jeddah and Madinah airports; bring your passport to register.
3. Getting to your hotel
If your operator's package includes a bus, get their representative's number before you fly. If you want a private car, book it before you travel so the driver is waiting at arrivals.
4. Nusuk permits
Open the Nusuk app to see your Umrah booking and book your Umrah and Rawdah permits in time.
5. Makkah to Madinah
About 4.5 to 5 hours by car, or the Haramain train. Travelling from Madinah to Makkah for Umrah, the miqat is Dhul Hulayfah (Bir Ali).
Miqat on the flight
Flights to Jeddah cross the miqat boundary before landing, so pilgrims coming for Umrah usually make the intention of ihram on the plane before the miqat; many put on ihram clothing at home or at the airport. Scholars differ on some details, so follow the guidance of your own scholar.
If you land in Madinah first, the miqat for Makkah is Dhul Hulayfah (Bir Ali) on the way.
Transport in Saudi Arabia
Our transfer rates
Fixed prices per vehicle, not per person. We confirm the price and how to pay on WhatsApp before you fly.
