For imams, group leaders and agencies

Rawdah help for Umrah groups

Forty pilgrims, men and women, three days in Madinah. We plan the Rawdah windows for your whole group, watch for free Nusuk slots and send you a status sheet before every visit.

The permit is free

Every pilgrim's Rawdah permit is free from Nusuk, and no one can sell it. What we offer a group is the work around it: planning the waves, watching for slots, booking in order and keeping you informed. You pay only for pilgrims whose slot is confirmed.

How it works for a group

  1. 01

    Send your group's details

    Numbers of men and women, your Madinah dates and any elderly or wheelchair pilgrims. No passports yet.

  2. 02

    We plan the windows

    We map men's and women's Rawdah windows across your stay so the group can go in waves without clashing with your ziyarat or travel.

  3. 03

    Booking, the agreed way

    We agree with you how each pilgrim's free Nusuk permit is booked, then watch for slots and book in order. Nothing is booked without your go-ahead.

  4. 04

    Status sheet before each visit

    At least 24 hours before each wave you get a sheet: who has a permit, the slot, the entrance and who is still waiting.

Who it is for

  • Imams and scholars leading a group from their mosque
  • Umrah group leaders and small travel agencies
  • Family and community groups of 10 or more
  • Organisers in the Gulf bringing a group by road

What we never do

  • Sell or resell Rawdah permits
  • Promise a slot for every pilgrim
  • Ask for Nusuk passwords or one-time codes in a form
  • Charge for pilgrims whose slot is not confirmed

Tell us about your group

For groups of 10 or more. No passports, Nusuk passwords or codes are needed now, and nothing is booked or charged until you agree the plan.

Prefer WhatsApp?A smaller family? Use Rawdah help or the Rawdah planner.

Add the rest of Madinah

Good to know

Group Rawdah questions

Permits, guarantees, what we need and how groups are priced.

Courtyard of Al-Masjid an-Nabawi at sunset, Madinah

Still deciding?

Our concierge replies on WhatsApp with options and an exact quote for your dates.

Talk to our concierge
Send an enquiry
01Do you sell Rawdah permits?
No. The Rawdah permit is free from Nusuk and nobody can sell it. Our fee is for planning, watching for slots, booking and coordinating your group, and you pay only for pilgrims whose slot is confirmed.
02Can you guarantee a slot for every pilgrim?
No one can. The authorities control capacity and each person's eligibility (a booked permit is allowed once every 365 days). We tell you early who is confirmed and who is still waiting, and suggest Instant Track at the mosque for the rest.
03What do you need from us?
To start, only the numbers, dates and any special needs. Once you go ahead we agree, pilgrim by pilgrim, how each permit is booked. We never ask for Nusuk passwords or one-time codes in a form.
04How much does it cost for a group?
We quote per pilgrim for your group size and dates, with a lower rate for larger groups. You pay only for confirmed pilgrims.
05Do you also handle transport and ziyarat in Madinah?
Yes. Many organisers add airport transfers, the Makkah–Madinah road transfer and Madinah ziyarat for the same group, so the Rawdah waves fit around the rest of the trip.
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