Quick answer
Qatar tourist, family and GCC-resident visas are managed on the official Hayya platform, so the status shows in the Hayya account or app used for the application. Entering visa-free? There is nothing to check in advance — carry your return ticket and hotel booking.
Where to check
| Where | Best for | What you need |
|---|---|---|
| Hayya platform and app | Tourist, family and GCC-resident visas | The Hayya account used for the application |
| Marhaba visa desk | An application we prepared for you | Your name and the WhatsApp number you applied with |
Official sites change their screens often; use the site's visa enquiry or application status option.
What your status usually means
- Submitted / received
- The application reached the authority and is waiting in the queue.
- Under review / in process
- An officer is checking it. Most applications sit here longest; no action is needed.
- More documents needed
- Something is missing or unclear — often the photo or passport scan. Reply quickly; the clock may pause until you do.
- Approved / issued
- The visa is ready. Download it, check every detail against your passport, and print a copy.
- Rejected / refused
- The authority declined it. Fees are usually not refunded. Find the likely reason before you reapply.
If something looks wrong
- No result found: check the passport number, nationality and date of birth exactly as on the passport, and the visa or application number if asked.
- Status unchanged for days: peak seasons (Diwali, Eid, December, school holidays) take longer. Check again the next working day before chasing.
- Approved but details are wrong: do not travel on it. A name or passport number mismatch can stop you at the airport; it usually needs a new application.
- Paid an agent but nothing shows: ask for the application or reference number. A genuine application can always be found on the official site.
